To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved.  A return label will follow. 


What items are returnable?

2023 Holiday Extended Returns: orders placed between 11/10/23 - 12/31/23 are eligible for returns until 1/31/24. Orders placed outside this period are subject to the regular 30 day returns. All eligble returns must meet the below conditions:

  • They must be in original condition and unused. 
  • Must have tags

Clearance sale items, free gifts or promotional items are not returnable!

Are there any charges for return?

  • Po Campo does not offer free returns.  All return shipping charges are covered by the customer. 
  • Original shipping charges are non-refundable


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.