Frequently Asked Questions


Po Campo is a minor character in Larry McMurtry’s Lonesome Dove, one of Maria’s favorite books. She was drawn to the character because of his adventurous spirit, self-reliance and confidence to do things his own way while maintaining a child-like curiosity with the wonders of the everyday. Plus, it’s fun to say and look at!

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Product info

No worries, we designed our bags to be able to take some abuse! Just apply a dab of dish soap onto the stain and gently rub it with a damp towel or old toothbrush. All of our fabrics are nonabsorbent so with a little diligence, it will come clean.

We work with a boutique factory with facilities in southeast China and Vietnam that produces high quality bags in small production runs for (mostly) European outdoor brands. Read more about our factory in this blog post..

Starting in 2013, all our bags are leather free – and loving it!

These days, we’re all biking with laptops! The Bergen Pannier and Irving Backpack pannier both have padded pockets that fit a 13” laptop, while 15” laptops will fit in the main compartment – we suggest that you use your own protective case in this instance. The Chelsea Trunk Bag has a padded pocket that fits tablets and small 12” laptops.

Depends how big your feet are! The Mardy Cargo Pannier has a separate shoe compartment, which is pretty awesome. You should be safe with the Bergen Pannier, Irving Backpack Pannier, too. The Chelsea Trunk Bag will likely hold your flip-flops.

We are unable to do one-of-a-kind custom orders but we would love to discuss your ideas for larger orders. Please visit our Corporate Sales page for more info.

Our fabrics are coated with polyurethane (PU). We do not use durable water resistance (DWR) coatings which can contain Per- and Polyfluorinated Substances (PFAS). Read more about our sustainability practices here.

Returns and exchanges

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We’re sorry to hear that! While we take great care to produce quality products that stand the test of time, occasionally something will go awry. We evaluate each product failure individually but in most cases we will replace the bag or issue a credit for our online store, given that the damage is beyond normal wear and tear. Please fill out our Warranty Form, which includes shipping instructions.

For more information, please visit our warranty information page here.

Oh shoot, sorry to hear that! Yes, of course you can return it. Just send it back within a month and we will refund your money. You also have 90 days to return your purchase for a store credit or exchange. Of course, the bag must be unused and in like-new condition.


Here are common shipping questions. Visit our shipping details page for more info!

Most orders ship within 1-2 days with USPS, and take 2-4 days to arrive.

We ship worldwide!

Yes! At check-out, you will have the choice of shipping your order USPS International or DHL.


The short version is that we do collect information when you use our site, and we do use cookies. No, we do not sell, trade, or transfer this information to outside parties. Please visit our complete Privacy Policy page for more information.

Click this link to view our Children's Product Certificate