Need to make a return? No problem! 

We accept returns for a full refund within 30 days of purchase. Additionally, you also have up to 90 days to return your purchase for a store credit or exchange. Please note that shipping costs are not refundable.  Of course, the bag must be unused and in like-new condition with tags still attached.

Please fill out the return form below to start the process. It can take up to 2 weeks to process your return once we receive it in our warehouse.

Important! We can only offer refunds or store credit for items purchased through If your Po Campo product was purchased elsewhere, please contact them directly for a return.

Other questions? Contact us at or at 844-POCAMPO, and we'll get right back to you! If you're looking for warranty information or need to submit a claim, click here.